ShopBase Help Center
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How to manage orders
18 articles
Categories
(690)
View an order's timeline
Place a test order without test mode on PrintBase and PlusBase
Refund an order
Create and Manage Draft Orders
Possible impacts of order editing
Add tags or notes, or edit an order
View the order status page of an order
Archive a fulfilled order
Manage orders of multiple stores at the same time
Prevent fraud on ShopBase
View an order
Submit a chargeback/inquiry response
Contact a customer about an order
Check a chargeback/inquiry status
Cancel an order
How to handle PlusBase on-hold orders
Understand fraud analysis indicators
Edit a ShopBase order