As a business owner, it is essential to have a phone number with voicemail to receive customer inquiries and enhance customer experience. Therefore, we have compiled a list of software and services that help to manage your Customer Support quality while also providing you with a US Phone number at a reasonable price.
In this article
A. Sonetel
B. Freshworks
A. Sonetel
Click this link to visit Sonetel website and see the service pricings.
Sonetel concentrates on Phone Call Support service. It provides communications solutions with some key features: call forwarding, call recording, telephone conferencing, and more. By using Sonetel, you will pay for a phone number with the monthly or annual fee and also a call rate for every single call. You can click here to get a phone number now.
B. Freshworks
Click this link to visit Freshworks website and see the service pricings.
Phone Number Service
Freshdesk Contact Center (formally Freshcaller) by Freshworks will provide you a phone number and record all voicemails, missed calls so you can reach back later.
You can sign up for a 21-day Freshdesk Contact Center trial. After that, you will have to pay separately the package subscription and call rates.
Check their Packages Information and Call rate details before using the service.
After that, refer to this article on how to get a phone number in Freshdesk Contact Center here.
Customer Support Tools
Beside Freshdesk Contact Center, Freshworks has other tools that help to manage your emails, chats, and phone calls. You can learn more about their service here. Some popular services from Freshdesk are:
If your team is a fast-growing team with lot of customer inquiries every day, you can consider using those services.