After purchasing a domain from ShopBase, you will receive a domain ownership verification email sent to your registered email address. As guided in the email, you will need to click on the link to verify the ownership of your domain name. This step is required to ensure that the domain continues to function properly. If your domain has not been verified for an extended period of time, it will be suspended, which can cause a significant impact on the operation of your online store.
In case you want to manually verify the ownership of your ShopBase-managed domain, please follow the instructions below to do it directly in your ShopBase admin.
In this article
B. For PrintBase/PlusBase stores
A. For ShopBase stores
Not verified status displayed in the ShopBase-managed domains section as in the image below.
B. For PrintBase/PlusBase stores
Not verified status displayed in the ShopBase-managed domains section as in the image below.
C. Suspended domain
In case the ownership verification period for your ShopBase-managed domain has expired, the domain status will change to Suspended as in the image below.
In this case, you will need to verify your domain ownership by following the instructions in section A or B, or contact our Customer Support Team for further assistance.
After you've verified the ownership of one ShopBase-managed domain, you don't have to do so again for any other ShopBase-managed domains registered using the same email address.